"Steve is equipped with Electronic Fool Injection" (itsalwayssteve)
11/16/2015 at 15:32 • Filed to: rants
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"Steve is equipped with Electronic Fool Injection" (itsalwayssteve)
11/16/2015 at 15:32 • Filed to: rants | 3
| 8 |
Opinions of car salespeople vary widely. Like every profession, there are a whole range of good and bad people who go into that business. One thing I can’t stand, though, is the wholly lackadaisical attitude of salespeople who don’t keep up with or pay attention to product knowledge.
I’ve been trying to get hold of a salesman at a Mazda dealer who seems to not know what he’s selling. On Thursday I got his call.
“I sold a Mazda3 this morning. Needs leather in it by the weekend.”
“No problem. What’s the interior color?”
“Black. Outside of the car is red. Stock Number M*****”
“Cool. Lemme grab my notebook. Is it a hatch or sedan? Sport or Touring?”
“I dunno man. It’s red. Automatic. Black inside. Why’s that matter?”
“We have four black leather kits for a Mazda3. Each one has a different back seat.”
“You don’t cut it up there?”
“Nah, man. It’d be twice as expensive and take a whole week. We get kits sewn up off the factory cloth.”
“Can you find it off the stock number?”
As I google the stock number, it’s already been removed from their website and the aggregators that sometimes keep cars on them for a few days after they’re sold.
“Nope. It’s already off your website. Call me when you have all your info.”
I’ve tried to call twice a day Friday and today. No dice. And it seems that he’s been there long enough to have his own desk/office because the voicemail says “This is **** at Mazda ***** extension ***”
And I keep getting “He’s here. let me transfer you to his desk.”
Fick’s sake, man. Just return your call.
yitznewton
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:36 |
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I had a complete sad when the Nissan guy (actual Nissan dealership) couldn’t tell me how to turn off auto-blip on the 370Z I was test-driving. I figured it out (hold the button), but damn dude.
HFV has no HFV. But somehow has 2 motorcycles
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:47 |
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during my time selling cars what I found most depressing was dealing with people who, just didn’t care about cars, non-enthusiasts who saw buying a new vehicle as a chore. What was worse tho was realizing that 9/10 of my fellow co-workers, in both sales and service, were also those automotive apathetic people.
TractorPillow
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:49 |
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I’ve never met a car salesman that is a car guy/gal. I’m sure there are some out there, but most of the ones I've met cant answer the simplest of questions about the car. A Subaru salesman told me they have to take a monthly test on specs but I think it’s like anything else, if you aren’t passionate about it you will probably lose a lot of knowledge after taking the test.
LongbowMkII
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:52 |
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The “Miata Guy” at my local dealership had a ‘98 Miata.
I’ll let that sink in.
RamblinRover Luxury-Yacht
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:53 |
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Considering that major players -
GM among them
- have been banging the drum on knowledgeability for
75 FUCKING YEARS
at a minimum, car salesmen who don’t know their cars cannot be excused.
Chariotoflove
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 15:54 |
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The folks at my local Mazda dealer are a nice bunch. But, the salesmen never truly seem to know their product. I can try to start a conversation about features of a certain model on the floor, and they always go kind of silent, like they wish they’d known I was coming so they could have read up.
Highlander-Datsuns are Forever
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 16:01 |
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I bought a subaru from a guy who said, “I was just transfered here from our Chevy store, I don’t know much about these cars.” Luckily there is the internets.
Takuro Spirit
> Steve is equipped with Electronic Fool Injection
11/16/2015 at 16:22 |
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Typical salesperson attitude. Move the metal, promise the world to the customer, get paid (and get that almighty survey), and give no fucks about it after that.